We've spent years figuring out what our guests really need - not just what looks good in photos. Everything here's designed to make your stay genuinely better.
Look, we get it - you've seen a million hotel rooms. But here's the thing about ours: we actually listened when guests said they needed more space to spread out, better lighting for getting work done, and beds that don't feel like you're sleeping on cardboard.
Our spa isn't about following trends or throwing around fancy terms. It's about having therapists who genuinely know what they're doing. Maria, our head therapist, has been with us for eight years - she's got magic hands and remembers every guest who's ever been on her table.
Chef Thomas runs our kitchen, and honestly, he's kinda particular about everything - which is exactly what you want. He sources from local farms within 100km and changes the menu based on what's actually good that week, not what's "on trend." Tuesday's salmon? Probably caught Monday morning.
We've got a bunch of other amenities that guests keep telling us they're glad we have. No fluff, just useful services.
Got three meeting rooms that can handle everything from boardroom sessions to wedding receptions. Our events coordinator Sarah's been doing this for 12 years - she'll make sure your AV actually works.
James and Patricia at the concierge desk know Vancouver like nobody's business. Need restaurant recs? Theater tickets? Hiking trail that's not overrun with tourists? They've got you covered.
Downtown Vancouver parking's a nightmare - we get it. Pull up, hand over your keys, and forget about it. Our garage is secure, covered, and we've never lost a car (knock on wood).
Little things that make a difference. We've learned over the years that it's these details guests remember most when they leave.
Honestly, reading about amenities only tells you so much. The best way to see if we're the right fit? Book a room and check it out. If you're not happy, we'll make it right - that's a promise we've kept since day one.